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Our Favorite Content Curated from the Internet

Little Things Can Make or Break the Consumer Experience

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Little Things Can Make or Break the Consumer Experience…

Customer Experiences is more important than ever. The online market has taken it to a whole new level. Nick does a great job of describing different companies and the impact a matter of seconds make…Read More

Are You Actually a Good Listener? [Flowchart]

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Are You Actually a Good Listener? [Flowchart]

CX is all about understanding your audience and providing amazing experiences with that information. But what happens when you don't actually listen to what they are saying?Read More

Email: Is It Time to Just Ban It?

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Email: Is It Time to Just Ban It?

Say what??? If your a B2B Content Marketer, what happens with you lose access to your lead's inbox?Read More

What We Miss When We Judge a Decision by the Outcome

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What We Miss When We Judge a Decision by the Outcome

Thoughtful piece that we all can learn from when we are embracing our ability to empathize with others. #AnotherPersonsShoesRead More

How To Use User Generated Content to Get More Instagram Followers

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How To Use User Generated Content to Get More Instagram…

Instagram is still hot and as brands start to make a social stand on this platform, it is critical that they play well with those who use the platform for it's original purpose. This is a great piece…Read More

How to Build a Killer Content ? Keyword Map for SEO - Whiteboard Friday

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How to Build a Killer Content ? Keyword Map for SEO - W…

You've got content on your site that doesn't intentionally target any keyword. But how do you identify those opportunities and, most importantly, capitalize on them? In today's Whiteboard Friday, Rand…Read More

50 Reasons Why We Cannot Change

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50 Reasons Why We Cannot Change

One of the biggest hurdles for marketers to clear is getting their organization to accept change. To be success at content marketing means that people need to think differently about their work and ho…Read More

Growing Up - Moving Away from Kid's Menu Content

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Growing Up - Moving Away from Kid's Menu Content

Content marketers love writing content. It's almost like we made Content Marketing up just to fool our managers into letting us write and get paid for it. Just in the segment of content dedicated to h…Read More

Step-by-Step Directions for Writing Your Next Piece of Content

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Step-by-Step Directions for Writing Your Next Piece of…

What helps with the uncertainty and enormity of the task is to start with some kind of process to guide the way. Process? Ew. I know. Process is one of those things that in many parts of life I cons…Read More

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